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Terms & Conditions

Application and Account Details

If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use lensati.com only with involvement of a parent or guardian. Lensati  reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalize our services, content and advertising. This may also be done on a reciprocal basis. And from time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, no longer want to receive a Lensati catalogue or wish to alert us to duplicate mailings, please call us on our number +968 24185601 or email info@lensati.com Lensati is committed to respecting your privacy. An electronic copy of each order is held by Lensati but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.


Delivery will be confirmed at checkout. Great news, shipping is currently free for all orders over 20 OMR. Orders under 20 OMR will be charged as per shipping company charges.

Offer Order Codes

Free Delivery and other offer order codes remain the property of lensati, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

Return Policy

Purchases made on our website can be replaced  up to 15 days after confirmed delivery. Shipping fees are nonrefundable. You may also return online purchases at a lensati store within 15 days if the box is unopened and the product is in the same condition as purchased.

Any Problems

If you are dissatisfied in any way with your order or have a query relating to delivery, please call +968 24185601  or email us at info@lensati.com.


The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days and is in new, unused condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in Omani Rial (OMR). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store. We will request payment for the full amount on confirmation of your order.


All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

Color Reproduction

Lensati  takes great care with the colors used in the collections. The limitations of color reproduction and the individual color settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.


These Terms and Conditions will be governed by and interpreted in accordance with Omani Law. The parties hereby submit to the jurisdiction of Oman Courts. All contracts will be concluded in the English language.

OMROmani rial
EUR Euro